Privacy Policy

Effective date: 7 September 2026

Most Chemical (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use and protect information when you visit https://mostchemical.com, contact us or submit an enquiry.

Information We Collect

  • Enquiry information: company name, name, email address, country or region, phone or WhatsApp number, product or grade, application, request type and message.
  • Technical information: IP address, browser type, device information, referring page, pages visited and basic server logs.
  • Communication records: emails and other correspondence relating to product, sample, technical or commercial enquiries.

How We Use Information

  • Respond to enquiries and recommend a suitable starting grade for evaluation.
  • Provide TDS, SDS, samples, quotations and supply information.
  • Communicate about orders, shipping and customer support.
  • Maintain website security, prevent spam and diagnose technical problems.
  • Improve our website, products and services.
  • Meet legal, accounting and regulatory obligations.

Legal Bases

Where applicable, we process personal information to respond to your request, take steps before entering a contract, perform a contract, comply with legal obligations and pursue legitimate business interests such as customer service, security and service improvement. Where consent is required, you may withdraw it at any time.

Cookies and Similar Technologies

Our website may use essential cookies required for security, forms and website operation. It may also use limited analytics or embedded-service technologies if enabled. You can control cookies through your browser settings. Disabling essential cookies may affect site functionality. See our Cookie Policy for more information.

How We Share Information

We do not sell personal information. We may share information with hosting, email, website-security, logistics and other service providers that support our operations; with professional advisers; or with authorities when required by law. We share only what is reasonably necessary for the relevant purpose.

International Transfers

Information submitted through this website may be processed in the countries where our hosting, email or other service providers operate. Contact us for information about processing locations and the transfer arrangements applicable to your enquiry.

Data Retention

We retain enquiry and communication records only as long as reasonably necessary for customer support, commercial follow-up, legal obligations and dispute resolution. Retention periods vary depending on the nature of the relationship and applicable law.

Security

We use reasonable administrative and technical measures to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal information, request data portability or withdraw consent. You may also have the right to complain to a relevant data-protection authority.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Updates to This Policy

We may update this policy when our practices or legal requirements change. The effective date at the top of the page indicates the latest revision.

Contact Us

Company: Most Chemical
Address: 250000, Jinan City, Shandong Province, China

For privacy questions or requests, contact us at Info@mostlimited.co.